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Coronavirus Resources

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At Speedy Cash, our Customers have always been our top priority. Whether it’s online, in store, or over the phone, the safety, security and wellbeing of our Customers, team members and communities is always top of mind in every decision.

As we navigate through challenging times together, we want to keep you updated on the measures we are taking to provide relief and provide you with resources to help you along the way.

Payment Assistance

We are providing relief in a number of ways through our Customer Care Plan, ranging from due date changes, interest or fee forgiveness, payment waivers or payment plans.

  • To change your due date, sign in to your online account or the mobile app.
  • To set up a payment plan, payment waiver or inquire about interest or fee forgiveness call 1-855-825-0151.
  • If you have a past due payment, please call 1-877-697-4429.

Safety Measures

We're following the latest guidance from the Center for Disease Control (CDC) and state and local health agencies. As a result, we have implemented the following safety measures in our stores:

  • Cleaning Frequently – We are cleaning and disinfecting our stores throughout the day.
  • Making Hand Sanitizer Available - Hand sanitizers are readily available for you to use.
  • Following Social Distancing Guidelines - We practice appropriate distancing and have helpful signs in all of our stores to help you keep a safe distance.
  • Utilizing Face Masks – Store personnel are required to wear masks. While we do not require you to wear a mask in our stores, we recommend you do for the safety of yourself and others.
  • Adjusting Store Hours - To allow for heightened cleaning protocols, we've altered store hours. We are happy to say that we are beginning to expand store hours in many places, but be sure to check our store locator to confirm hours before visiting a store.
  • Temporarily Closing Stores as Needed – We want to be as cautious as possible. That's why anytime one of our store employees has been exposed to a positive case of COVID-19, we are temporarily closing the store. This allows us to get the store professionally cleaned and allow our employees to self-quarantine for 14 days. We update our website every day, so if a store is closed it will be notated on the store locator.
  • Encouraging Drive-thru Usage – We encourage Customers to use the drive-thru window where available. Convenience right from your car with limited contact.
  • Adding Senior Hours – We're dedicating 1 hour each month to Seniors 60+ and higher risk individuals before normal operating hours (Example: For stores that open at 10am, the dedicated hour will be from 9am - 10am local time) on the following days:
    • 7/3/2020
    • 8/3/2020
    • 9/3/2020
    • 10/2/2020
    • 11/3/2020
    • 12/3/2020

Online Loan Management

If you're not ready to go into a store, we understand. You can quickly and easily manage your loan or make a payment through your online account or the mobile app. Alternatively, if you have your loan number handy, you can make a payment without signing into your account through quick pay.

Financial & Life Resources

Read our blog for tips to help you navigate your personal finances and life in general. COVID-19 has changed the way the world works, and we have some ideas to help you through the changes.

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#FinancialTips

Prep Like a Superstar: 5 Steps to Interview Greatness

May 22, 2020

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#FinancialTips

Filing for Unemployment: Tips for Solving the Puzzle

April 24, 2020

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Complete Guide to Financial Help during Coronavirus

April 17, 2020

Additional Coronavirus Resources

Speedy Cash.
Customer Service

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Español 1-855-734-0111

© 2022 Speedy Cash. All Rights Reserved.

Product types and maximum loan amounts vary by market. Subject to state regulations, eligibility, credit check, underwriting and approval. Rates, terms and conditions apply. Title loans subject to minimum auto value requirements. See associate for details. Lending decisions and funding times subject to system limitations. Some applications may require additional verification, which can delay the lending decision.

Short term loans should be used for short-term financial needs and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.

The credit decision on your application may be based in whole or in part on information obtained from a national database including, but not limited to, TransUnion, Equifax, LexisNexis or FactorTrust, Inc.

Instant funding is not applicable for all debit cards and is not available in New Mexico, Ohio, Oklahoma, Oregon, or South Carolina. Subject to system limitations. Some restrictions may apply.

Cash advances only available up to approved credit limit; some restrictions may apply.

NOTICE: The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract); because all or part of the applicant’s income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Consumer Financial Protection Bureau, 1700 G Street NW, Washington DC 20006 and the Federal Trade Commission, Equal Credit Opportunity, Washington DC 20580.

Alabama: Minimum age to apply in Alabama is 19.

California: Deferred deposit loans are provided in accordance with the Department of Financial Protection and Innovation pursuant to California Deferred Deposit Transaction Law, Cal. Fin. Code §23000 et seq.

Nevada: The use of check-cashing services, deferred deposit loan services, high-interest loan services or title loan services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

Tennessee: The State of Tennessee requires a minimum principal reduction. In order to comply with the minimum state-required principal reduction, Speedy Cash requires that minimum payments include a principal reduction of 2% or $2.50 for Customers who get paid bi-weekly/twice-a-month, or 4% or $5 for Customers who get paid monthly, whichever is greater.

Texas: Speedy Cash operates as a Registered Credit Access Business (CAB). The actual Lender is an unaffiliated third party. Speedy Cash engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact MoneyGram Payment Systems, Inc. at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294, 1-877-276-5554 (toll free), www.dob.texas.gov.

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